Terms of Service

1. Who these terms cover

Organisations: leagues, clubs, academies, federations and other groups that sign up to run their activities on Clubucket.

Users: anyone who uses the Services, including organisation staff, team admins, coaches, match scorers, players, parents and guardians, and fans.

If your organisation has signed a separate agreement or order form with us, that agreement wins where it differs from these terms.

2. Accounts

• Give accurate information and keep it up to date.
• Keep your login details private. You are responsible for activity on your account.
• Organisation admins are responsible for the people they invite and the roles they give them.
• Players under 18 use the Services as described in the Youth Registrant Terms of Service. There is no public sign-up: players join when their team admin invites them. The invitation for a player under 18 must go to an email address that the player's parent or guardian manages, and a parent or guardian accepts for the player when the account is set up.
• Tell us straight away at info@clubucket.com if you think someone has used your account without permission.

3. The Services

Clubucket provides software for running leagues and clubs: registration, payments, fixtures, live scores, standings, discipline, rosters, schedules, messages, reports, and the organisation's own website and app. We may add, change or remove features. We will give organisations reasonable notice before removing a feature they rely on.

We work to keep the Services available, but we do not promise they will be uninterrupted or error free. Features marked "beta" or "preview" may change or stop without notice.

4. Organisations' responsibilities

Each organisation runs its own activities. Clubucket provides the software and is not a party to the relationship between an organisation and its teams, players, parents or fans. Each organisation is responsible for:

• the information it asks participants to provide, and having a lawful basis and any required consents for collecting it, including inviting players under 18 only through an email address their parent or guardian manages
• its own rules, eligibility decisions, waivers, fees, refunds and discipline
• the accuracy of fixtures, results and standings its staff enter or approve
• what it chooses to publish on its public website and app
• following the laws that apply to its activities, including child safeguarding laws

5. Payments

Card payments are processed by Stripe, Inc. into the organisation's own Stripe account. Stripe's terms, including the Stripe Connected Account Agreement, apply to those payments. Clubucket does not store full card numbers.

Fees, refunds, chargebacks and payment disputes between an organisation and its participants are the organisation's responsibility.

Clubucket does not charge a fee on participant payments unless the organisation's agreement with us says otherwise. Stripe's own processing fees apply.

Organisations pay Clubucket the subscription and onboarding fees set out in their agreement or order form. Fees do not include taxes, which the organisation pays where they apply.

If an organisation's fees are more than 30 days overdue, we may suspend its access after giving notice.

6. Accepting documents online

Organisations can ask participants to accept waivers, codes of conduct and other documents in Clubucket, by ticking a box.

You must be 18 or over, or the age of adulthood where you live, to accept a document. A parent or guardian accepts for a player under 18.

Ticking the box to accept a document is as binding as signing it on paper.

Clubucket keeps a record of who accepted each document, when, and which version.

The organisation writes its documents and is responsible for what they say. Clubucket is not a party to them and does not check that they are legally valid.

7. Your content

You keep ownership of the content you add to the Services, such as rosters, results, photos, news and messages. You give Clubucket a licence to host, store, copy, display and process that content only to run, secure and improve the Services for you and your organisation.

Some content is public by design, such as fixtures, scores, standings and team pages on an organisation's website and app. Organisations decide what is published.

8. Acceptable use

You must not:

• break the law or help anyone else break it
• harass, threaten, bully or discriminate against anyone
• upload content you do not have the right to share, or that is sexual, hateful or violent
• impersonate anyone or misrepresent your connection to an organisation
• enter false results, alter match records without authority, or tamper with standings
• try to access accounts, data or systems you are not authorised to use
• copy, scrape, reverse engineer or resell the Services
• upload malware or disrupt the Services

We may remove content or suspend accounts that break these rules.

9. Clubucket's property

The Services, including the software, design and the Clubucket name and logo, belong to Clubucket and its licensors. These terms do not give you any right to them except to use the Services as allowed here. If you send us ideas or feedback, we may use them without any obligation to you.

10. Third-party services

The Services work with other providers, such as Stripe for payments and Apple and Google for app downloads. Their own terms apply to your use of them. We are not responsible for services we do not control.

11. Privacy

Our Privacy Policy explains how we handle personal information. Our Youth Registrant Privacy Policy explains how we handle information about players under 18.

12. Suspension and ending your use

You can stop using the Services at any time. Organisations can end their subscription as set out in their agreement.

We may suspend or end access if you seriously or repeatedly break these terms, if we must do so by law, or to protect users or the Services.

When an organisation's subscription ends, it can export its data for 30 days. After that, we delete or anonymise it, except where the law requires us to keep it.

13. Sport and physical activity

Clubucket does not organise, supervise or insure any match, training session or event. Taking part in sport carries a risk of injury. Organisations and participants are responsible for safety, supervision and insurance at their activities.

14. Disclaimers

The Services are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties not stated in these terms, including fitness for a particular purpose and non-infringement.

15. Limits on liability

To the extent the law allows:

• Clubucket is not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.
• Clubucket's total liability for any claim relating to the Services is limited to the greater of the fees your organisation paid us in the 12 months before the claim, or US$100.

Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer that cannot be waived.

16. Indemnity

Organisations will defend and compensate Clubucket against claims arising from their activities, their content, or their breach of these terms or the law.

17. Governing law and disputes

These terms are governed by the laws of the State of California, United States. Disputes will be heard in the state or federal courts in Orange County, California, unless the law where you live gives you the right to bring a claim there. Users in Mexico keep the rights the Federal Consumer Protection Law gives them.

18. Changes to these terms

We may update these terms. If a change is significant, we will tell organisations and users by email or in the Services at least 30 days before it takes effect. If you keep using the Services after that date, the new terms apply.

19. Language

These terms are written in English. If we provide a translation, the English version applies where the two differ, unless the law requires otherwise.

20. Contact

Clubucket LLC, 1981 N Shaffer St, Orange, CA 92865, United States. Email: info@clubucket.com.